Shipping and Policies
* We will not send packages until payments have cleared.
* We encourage buyers to contact us if they are having any problems with payment
The time we need to prepare an order for shipping varies. Most orders take 1-3 days to process. Custom or large orders may take longer.
We use CANADA POST for all orders. Shipping times are estimates and CANNOT be guaranteed unless ExpressPost or other options are used. Buyers can discuss ExpressPost or other shipping options directly with us.
Customs and Import Taxes
Returns and Exchanges
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Items on sale
Conditions of return:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- To communicate with you about your order
- To fulfill your order
- For legal reasons (like paying taxes)